Frequently Asked Questions

  • Photo management is a recently new industry that was established by Cathi Nelson in Connecticut. Cathi is the CEO and Founder of The Photo Managers, a member-based organization based in the United States, which previously operated under the name APPO (the Association of Professional Photo Organizers). In 2025, there are photo organizers working in Canada and around the world.

  • Yes please!

  • We combine expertise with care to provide custom solutions for every photo collection. Whether you need a complete overhaul or a simple backup, we ensure your memories are in good hands. Learn more about our Founder and CEO here.

  • Absolutely! We handle printed photos, slides, negatives, albums, and scrapbooks, as well as digital collections stored on external hard drives, USB keys, SD cards, and Cloud services.

  • Yes! You may choose one or any number of our services to help you reach your photo project’s goal. You may wish to organize your print photos yourself before handing them over to me for digitization, for example.

  • If you live within 100 km of Fredericton, I can come and collect your photos. Otherwise, we can meet somewhere or you can mail me your materials. We will iron out the details once we decide to tackle your project.

  • It depends on the size of your collection and what services you choose, but projects can take anywhere from a few hours to a few months. After our consultation, I’ll provide you with an estimated timeline, and I’ll check in with you throughout the duration of your project.

  • The short answer is no. For several reasons, with sustainability being perhaps the most important one, the best thing is for you to manage your external and Cloud storage. I can help you get set up, though!

  • The short answer is yes! I’d love to chat with you about your photo project(s). Please email me at monica@smartphotomanagement.ca to book a free consultation.

Have a question that isn’t listed here?

With years of experience working with photographs and heritage collections, I understand the importance of preserving our most cherished memories.

— Monica Smart, Founder & CEO

My Mom and Babcia in Montreal, ca. 1988.

Ready to enjoy your photos again?